FAQs

How to order

Ordering at Dr.Sue shop.com is very easy. Click on the item you want to order then select size and quantity then click ADD TO CART  to add item into your shopping cart. You will receive a confirmation e-mail from Dr.Sue shop.com after your order is processed **For new customers, please create your account by clicking on ‘create an account’ Fill in your details to create an account. For registered customers, please log in to proceed

I need personal assistance with my order. Who can I contact?

Our Customer Service team will be happy to assist you. Please e-mail us at askdoctorsue@drsueshop.com or call us at 02-790-1999.

Do you take orders over the phone?

Yes. We do take orders over phone. The payment mode possible for these orders is Cash-on-Delivery only.

How many payment methods does Dr.SUE have?

Credit card or Debit card at checkout Cash on delivery (pay when we deliver the product)

Can I pay by Debit Card?

Only some Thai Banks support electronic payments using debit cards. Here is the list of Banks that allows debit card holders to make purchases online,

นางสุรีรัตน์ ประจักษ์ธรรม
633-2-16244-4
นางสุรีรัตน์ ประจักษ์ธรรม
181-5-00645-5
นางสุรีรัตน์ ประจักษ์ธรรม
224-2-63507-9

I would suggest calling your bank to see if they can give you an advise on how to register your debit card for online payment. Once completed, you should be able to buy as many Dr.SUE as you like.

Does your prices include taxes?

All prices are inclusive of taxes.